Insurance & claims inspectors
Insurance & Claims Inspectors
Adjusters alone on damaged properties and in hostile confrontations.
Field claims adjusters and inspectors operate alone across residential, commercial, and catastrophe-zone properties — delivering denials, investigating fraud, and assessing storm and wildfire damage without backup.
The risks your people face
- Hostile policyholder and repossession confrontations — abuse, threats, weapons.
- Catastrophe-zone environmental hazards — downed lines, unstable debris, atmospheric risks.
- Roof and structural inspection falls at compromised properties.
The regulations that apply
OSHA General Duty Clause
Carrier duties to protect adjusters in recognized hazardous property environments.
State Insurance Department directives
Guidance requiring emergency support networks for field teams.
California SB 553
Written WVP plans and mobile duress reporting for carriers operating field teams.
How The Sentry helps insurance & claims inspectors
Enterprise-grade protection on the phones your team already carries — no hardware, live in under an hour.
One-touch panic alarm with live location sent to managers and nominated contacts.
Discreet silent distress during hostile policyholder encounters.
Automatic video capture on alarm, with an unalterable cloud audit trail.
Session-based working — start a session before entering a compromised structure, end it when clear.
One-month licences for seasonal catastrophe adjusters — no multi-year lock-in.
The business case
An adjuster roof fall with spinal injury can exceed $1.2M in comp and medical costs plus carrier litigation. Covering 100 field adjusters costs ~$5,343/year.
Who buys
VP of Claims Operations, Corporate EHS Lead, Director of Field Adjuster Operations.
Protect your insurance & claims inspectors team
Book a 30-minute demo focused on your industry and the states you operate in.
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