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Field service & utilities

Field Service & Utilities

Line workers and technicians in isolated rights-of-way and substations.

Electric, gas, water, and telecom sectors employ 580,000+ line installers, repairers, and field technicians who regularly work alone in isolated rights-of-way, substations, and easements.

The risks your people face

  • High-voltage arc flash and electrocution requiring immediate emergency response.
  • Hostile property access during shut-offs, meter reads, or line repairs.
  • Remote trench and vault entrapment — burial, gas inhalation, structural collapse.

The regulations that apply

  • OSHA 29 CFR 1910.269

    Electric power generation/transmission: supervision, inspections, and reliable emergency comms.

  • OSHA 29 CFR 1926 Subpart V

    Construction and repair safety for power distribution systems.

  • State PUC mandates

    Regulated utilities must maintain audited lone-worker communication protocols.

How The Sentry helps field service & utilities

Enterprise-grade protection on the phones your team already carries — no hardware, live in under an hour.

Home-screen widget that fires a panic alarm in one touch, without opening the app.
Live GPS location sharing during active work sessions — user-led, not passive tracking.
Mandatory substation check-in protocols with instant escalation on miss.
Automatic video capture the moment an alarm is triggered, stored as tamper-proof evidence.
Alarms route directly to nominated Nearby Team and managers — no third-party call center.

The business case

A fatal arc flash or unmonitored utility accident can exceed $3.5M in damages. Equipping a 200-technician division costs ~$9,916/year — a fraction of dedicated safety hardware.

Who buys

Chief Safety Officer / VP of Utility Safety, Director of Field Operations, EHS Manager.

Protect your field service & utilities team

Book a 30-minute demo focused on your industry and the states you operate in.

Book a free demo