New York compliance
New York lone worker compliance
Statute: Labor Law § 27-e (Retail Worker Safety Act) & § 218-b (NY HERO Act)
Policy/training effective June 2, 2025; Silent Response Button mandate for 500+ retail staff Jan 1, 2027.
Who’s covered
Retail employers with 10+ employees at a retail store; HERO Act covers private-sector staff.
Required employer deliverables
- Written Retail Workplace Violence Prevention Policy, on hire and annually, in English and primary employee languages.
- Interactive training — annual for 50+ staff, biennial for 10–49 staff.
- Workplace risk factor evaluations (late-night hours, cash handling, working alone, uncontrolled access).
- For 500+ retail staff statewide: silent response buttons (mobile app, wearable, or fixed) to request immediate assistance.
Penalties & enforcement
Formal compliance orders and civil monetary penalties per non-compliant facility; enforcement driven by anonymous NYSDOL worker complaints (Form SH550). Enforced by NYSDOL.
What The Sentry does for New York
One platform, mapped to New York law — deployable in under an hour, no hardware.
The Sentry functions as a statutory Silent Response Button on staff smartphones — satisfying the 2027 mandate without building wiring — while distributing localized policies with digital signature, tracking training, and archiving incident reports under NY Labor Law § 27-e.
Important. This guide is informational and does not constitute legal advice. Statutes, effective dates, and penalty amounts change — verify current requirements with the New York state agency and qualified counsel. The Sentry provides tools and documentation to support your compliance program; it does not guarantee compliance or legal outcomes.